Welcome to Dubbix. Dubbix is operated and owned by Qorden AI Ltd. These Terms and Conditions (“Terms”) govern your use of our platform, Dubbix (“we,” “us,” or “our”), which provides advanced AI-driven services including text-to-speech conversion, speech cloning, voice transformation, and video dubbing with precise lip-syncing. Dubbix is designed for content creators, marketers, educators, and entertainers, enabling them to create engaging, versatile, and high-quality audio-visual experiences.
By accessing or using Dubbix, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services. These Terms apply to all users of the platform, including visitors, registered users, and those who contribute content or other materials.
Please read these Terms carefully, as they outline your rights, obligations, and the conditions under which you may use our services. In addition, these Terms establish the limitations of our liability and your responsibilities as a user, particularly concerning the content you upload and process on Dubbix.
We reserve the right to modify these Terms at any time. If changes are made, we will notify users through appropriate means. Continued use of the platform after changes have been made constitutes your acceptance of the updated Terms.
To use Dubbix’s services, you must meet the following eligibility requirements.
Age Requirement: You must be 18 years old to register for and use Dubbix. If you are under the age of 18, you may only use the platform under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. For students and academia, users must adhere to the legal age requirements of their country of residence to access and use this platform. It is your responsibility to ensure that you meet the legal age for using such services in your jurisdiction.
Legal Capacity: By using Dubbix, you represent that you have the legal capacity to enter into a binding agreement with us under applicable law. This means you are not prohibited from using our services under any applicable laws and that you have the full authority to use the platform and accept these Terms.
Compliance with Local Laws: You are responsible for ensuring that your use of Dubbix complies with all local, state, national, and international laws, rules, and regulations applicable to your use of our services. Dubbix reserves the right to restrict access to the platform for users from certain jurisdictions if required by law or regulatory authorities.
Account Requirements: To access certain features of Dubbix, you may be required to create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.
Dubbix offers a range of advanced AI-powered services designed to enhance audio and video content creation for various users, including content creators, marketers, educators, and entertainers. The services provided by Dubbix include:
Text-to-Speech Conversion: Dubbix enables users to convert written text into natural, human-like speech using state-of-the-art AI technology. The platform offers multiple voice options, allowing for customization in tone, gender, and accent to suit different content requirements.
Speech Cloning: The platform provides advanced speech cloning technology, allowing users to replicate any voice with precision. This feature maintains the speaker’s unique intonations and nuances, ensuring the cloned voice sounds authentic and natural.
Voice Transformation: Dubbix offers voice transformation services that modify uploaded speech with various features such as accent alteration, pitch adjustments, and emotion control. This service is ideal for creating distinct auditory experiences tailored to different contexts.
Video Dubbing with Lip-Sync: Dubbix’s video dubbing feature allows users to dub videos in multiple languages while ensuring precise lip-syncing for an authentic viewing experience. The platform supports a wide range of languages and provides options for professional-quality voiceover with seamless synchronization.
Speech-to-Speech Transformation: This service enables users to modify recorded speech by changing accents, infusing different emotional tones, or completely transforming the speaker’s voice. The speech-to-speech tool enhances audio content for diverse applications, such as e-learning, marketing, and entertainment.
File Formats: Dubbix supports a variety of audio and video file formats, including MP3, WAV, AAC, and MP4. Users must ensure their files meet the format and size requirements outlined by the platform.
Processing Times: Depending on the length and complexity of the content, processing times may vary. Dubbix strives to provide efficient service but cannot guarantee immediate turnaround for all requests.
Outcome Expectations: While Dubbix strives to provide the best possible outcomes, we cannot guarantee perfect results, as our platform uses AI technology that is continuously evolving and improving. The quality of results may vary based on the nature and complexity of the content.
Liability Disclaimer: Dubbix will not be held responsible in the event of any malpractice, misuse, or errors resulting from the processing of content. Users are solely responsible for the proper use of the platform and ensuring the content they upload meets the necessary standards for accurate results.
Dubbix continually updates its technology to enhance the user experience and expand the range of services. The platform may periodically introduce new features or discontinue certain services, and users will be notified of any significant changes.
By using Dubbix, you agree to abide by the following responsibilities and conduct standards. These guidelines are designed to protect both users and the platform while ensuring a secure, ethical, and lawful use of the services offered.
Content Ownership: You are solely responsible for any content (e.g., audio, video, text) that you upload to Dubbix for processing. You must ensure that you own or have obtained all necessary rights, licenses, and permissions to upload and process this content.
Third-Party Rights: You agree not to upload any content that infringes upon the intellectual property rights, privacy rights, or other legal rights of any third party. This includes content protected by copyright, trademark, patent, trade secrets, or other proprietary rights unless you have explicit permission from the rightful owner.
Dubbix prohibits the use of its services for processing certain types of content. You agree not to upload, process, or distribute any content that falls within the following categories:
Copyrighted Material: Content that infringes on any third-party copyright or other intellectual property rights, unless you have the legal right to use such material.
Religious, Political, or Pornographic Content: Content that is religiously, politically charged, pornographic, or otherwise objectionable, as determined by Dubbix in its sole discretion.
Illegal Content: Any content that is unlawful, abusive, defamatory, fraudulent, harassing, obscene, or otherwise in violation of local, national, or international laws.
Hate Speech or Violence: Content that promotes hate speech, violence, discrimination, or any form of harm against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, or other protected categories.
Malicious or Harmful Content: Content that contains viruses, malware, or other harmful software that could damage or disrupt Dubbix’s services or other users’ data and systems.
Deepfakes and Manipulated Media: You must not use Dubbix’s voice cloning or video dubbing tools to create deceptive or misleading content (e.g., deepfakes) intended for malicious purposes, such as defrauding or deceiving individuals, impersonating others, or spreading misinformation.
Unlawful Activities: You agree not to use Dubbix for any unlawful purposes, including but not limited to defamation, harassment, or violation of privacy rights.
Non-Commercial Use: Unless otherwise agreed in writing, Dubbix’s services are intended for non-commercial use. You may not resell, sublicense, or exploit the services for any commercial purposes without obtaining proper authorization from Dubbix.
Account Information: You are responsible for maintaining the confidentiality of your account login credentials, including your password. You must not share your account details with others, and you are solely responsible for all activity that occurs under your account.
Unauthorized Access: If you suspect any unauthorized use of your account or any security breach, you must immediately notify Dubbix. Dubbix is not liable for any loss or damage arising from your failure to secure your account.
Legal Compliance: You are responsible for ensuring that your use of Dubbix complies with all applicable local, state, national, and international laws and regulations. This includes but is not limited to, data privacy laws, intellectual property laws, and content distribution laws.
Export Restrictions: Dubbix services may be subject to export laws and regulations. You agree not to use, export, or re-export Dubbix’s services in violation of any applicable export restrictions.
Cooperation with Investigations: Dubbix reserves the right to investigate any suspected violations of these Terms, including improper use of the platform, prohibited content uploads, or breaches of intellectual property. You agree to cooperate with any investigation conducted by Dubbix, law enforcement, or other regulatory authorities as required.
reserves the right to suspend or terminate your account without notice if you violate these Terms or engage in any activity that disrupts or misuses the services provided.
Dubbix respects the intellectual property rights of others and expects its users to do the same. This section outlines the policies regarding copyright and intellectual property as it applies to both the content provided by Dubbix and the content uploaded by users.
Ownership and Responsibility: By uploading content to Dubbix, you affirm that you own the intellectual property rights to that content or have obtained all necessary permissions, licenses, or rights from third parties to use the content on our platform. You are fully responsible for any content you upload, including ensuring that it does not infringe on the intellectual property rights of others.
Copyright Violations: You may not upload or process any content that violates copyright laws or other intellectual property rights, including but not limited to copyrighted audio, video, images, or text, without obtaining proper authorization from the copyright owner. If we become aware of any such violation, we reserve the right to remove the infringing content and, if necessary, terminate your access to Dubbix.
Grant of License: By uploading content to Dubbix, you grant us a limited, non-exclusive, royalty-free license to use, process, store, and transmit your content solely for the purpose of providing you with our services. This license does not grant Dubbix ownership of your content, and your rights to the content remain fully intact.
Responsibility for Violations: In the event of a dispute or claim regarding the ownership or misuse of user-uploaded content, you agree to indemnify and hold Dubbix harmless from any claims, losses, or damages arising from your use of the platform or your violation of third-party intellectual property rights.
Platform Ownership: Dubbix retains all rights, title, and interest in and to the platform, including but not limited to its underlying technology, software, design, logos, trademarks, trade names, and any other proprietary materials (“Dubbix Intellectual Property”). Your use of the platform does not grant you any rights to our intellectual property except as expressly provided in these Terms.
License to Use Services: Dubbix grants you a limited, non-exclusive, non-transferable license to access and use the platform and its services for lawful purposes, as outlined in these Terms. This license is provided solely for your personal or business use in accordance with these Terms and does not grant you any rights to modify, distribute, reproduce, or create derivative works from Dubbix’s proprietary materials without our express written consent.
Prohibited Use of Dubbix Intellectual Property: You may not use, copy, imitate, or reproduce Dubbix’s logos, trademarks, or any other proprietary material without prior written consent. You also may not reverse-engineer, decompile, or attempt to derive the source code of Dubbix’s software or algorithms.
DMCA Compliance: Dubbix complies with the Digital Millennium Copyright Act (DMCA) and similar international copyright laws. Dubbix is also a proud partner of the Content Authenticity Initiative (CAI) and follows its guidelines to ensure transparency and authenticity in digital content. This partnership supports our efforts to prevent copyright infringement and maintain high standards for content authenticity across our platform.
Counter-Notification Process: If your content has been removed due to a DMCA takedown notice and you believe that the removal was improper, you may submit a counter-notification to our designated DMCA agent.
By accessing and using Dubbix, you are granted a limited, non-exclusive, non-transferable, and revocable license to use the platform and its services under the conditions outlined in these Terms. This section governs how you may use our services and the limitations of the license provided.
Permitted Use: Dubbix grants you a limited, personal, non-commercial, and non-transferable license to use the platform’s features and services, including but not limited to text-to-speech conversion, speech cloning, voice transformation, and video dubbing, for lawful purposes. This license is strictly for your own use or for use within your organization, subject to compliance with these Terms.
Prohibited Use: You are not permitted to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or otherwise exploit any portion of Dubbix’s services for commercial purposes without express prior written permission from Dubbix.
No Reverse Engineering: You agree not to reverse-engineer, decompile, disassemble, or attempt to derive the source code of any software or algorithms used by Dubbix, except where such activity is expressly permitted by law.
No Sub-Licensing or Reselling: You may not resell, rent, lease, sublicense, or otherwise transfer your access or license to use Dubbix’s services to any third party without our explicit written consent.
No Circumvention of Security Measures: You may not attempt to bypass or disable any security features, restrictions, or technological measures implemented on the platform to control access to its services or content.
Compliance with Local Laws: You agree to use Dubbix’s services only in compliance with all applicable local, state, national, and international laws, including intellectual property laws and content distribution regulations.
No Use of VPN or Location-Bouncing Tools: You agree not to use a VPN (Virtual Private Network) or any other tool, service, or method that changes, hides, or manipulates your actual geographic location to access or use Dubbix’s services. Dubbix reserves the right to restrict or terminate your access if such activity is detected.
Personal Use Only: Unless otherwise agreed in writing, your use of Dubbix is limited to personal or internal business use within your organization. Any commercial exploitation of the platform’s services (such as offering the service as part of a commercial product or service) requires a separate agreement with Dubbix.
Temporary License: The license to use Dubbix’s services is temporary and may be revoked at any time, especially in cases of violation of these Terms. Dubbix reserves the right to suspend or terminate your access to the platform at its discretion without prior notice.
Service Updates: Dubbix may provide updates or modifications to the platform’s services over time. You are granted a license to use any such updates, subject to these Terms. However, Dubbix reserves the right to modify, suspend, or discontinue any part of its services at any time without notice, and you acknowledge that such changes may affect your ability to use the platform.
Dubbix’s Intellectual Property: All rights, title, and interest in and to Dubbix’s platform, including its underlying technology, software, algorithms, and any other intellectual property, are owned by Dubbix and its licensors. Nothing in these Terms transfers ownership of any intellectual property rights to you.
Feedback and Suggestions: If you provide any suggestions, ideas, or feedback to Dubbix regarding the platform, you agree that Dubbix may use, modify, or incorporate such feedback into its services without compensation to you and without any obligation to acknowledge your contribution.
Automatic Termination: The license granted to you will automatically terminate if you breach any of these Terms. In the event of such a breach, you must immediately cease all use of Dubbix’s services and delete or destroy any copies of content or materials obtained through the platform.
Dubbix’s Right to Terminate: Dubbix reserves the right to terminate or suspend your license and access to its services at any time, for any reason, including but not limited to violation of these Terms, non-compliance with applicable laws, or any activity deemed harmful to the platform or other users.
Effect of Termination: Upon termination of the license, you will no longer have access to the platform or its services, and any data or content associated with your account may be permanently deleted by Dubbix, in accordance with our data retention policy.
Reservation of Rights: Dubbix reserves all rights not expressly granted to you under these Terms. Nothing in these Terms constitutes a waiver of Dubbix’s rights under any law, regulation, or agreement.
Dubbix is committed to protecting your privacy and ensuring the security of your personal data and content. This section outlines how Dubbix collects, uses, and safeguards your information when you use the platform.
Personal Information: When you create an account or use our services, we may collect personal information, including your name, email address, billing information, and other data necessary to provide you with access to Dubbix. This information is collected directly from you when you interact with the platform.
Content Data: When you upload audio, video, text, or other media for processing, we may collect and store this content solely for the purpose of providing you with the requested service. We do not retain or use your content for any purposes outside of delivering the service unless explicitly permitted by you.
Usage Data: Dubbix may automatically collect information about your interactions with the platform, including device information, IP addresses, browser types, and other analytics data that help us understand how the platform is being used and improve our services.
Service Delivery: The personal information and content you provide are used to deliver the services you request, including processing your audio and video files, maintaining your account, and handling billing and payment.
Improvement and Development: Usage data may be used to analyze trends, monitor platform performance, and improve Dubbix’s features and services. Aggregated, non-personal data may also be used for research and development purposes.
Communication: We may use your contact information to send you important updates, service notifications, or promotional content, subject to your communication preferences. You can opt out of non-essential communications at any time.
Legal Compliance: In certain cases, we may be required to disclose personal data in response to legal obligations, such as complying with court orders, law enforcement requests, or other legal processes.
Encryption: Dubbix employs industry-standard encryption protocols to protect your personal information and uploaded content, both during transmission and while stored on our servers.
Access Control: Access to personal data and content is restricted to authorized personnel who need the information to perform their duties. Dubbix implements access control measures to prevent unauthorized access to user data.
Confidentiality: Dubbix maintains strict confidentiality policies to ensure that your content remains private. We do not share or distribute user content with third parties unless it is necessary for providing the service or required by law.
Data Breach Response: In the unlikely event of a data breach, Dubbix will promptly notify affected users and take appropriate measures to mitigate the breach, including working with regulatory authorities if required.
Content Retention: Dubbix will store your uploaded content for the duration necessary to provide the requested service. After completion, the content may be deleted from our servers, unless you opt to store it in your account for future use. Dubbix does not retain or use your content beyond what is necessary to deliver the service.
Account Information: Personal data associated with your account will be retained as long as your account remains active. If you choose to close your account, your personal data will be deleted or anonymized, except where retention is required by law (e.g., for tax or legal compliance).
Data Sharing with Partners: Dubbix may use third-party service providers for specific functions, such as payment processing, hosting, and analytics. These service providers will have access to your data only to the extent necessary to perform their functions and are bound by strict confidentiality agreements.
No Data Sale: Dubbix does not sell or rent your personal information to third parties for marketing or any other purposes.
Cookies: Dubbix uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and personalize content. Cookies help us remember user preferences and improve overall platform functionality.
Cookie Management: You have the option to manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the platform.
Data Portability: In certain cases, you may request that we provide a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Erasure: You may request the deletion of your personal data from our systems. We will honor such requests unless retention is necessary for legal compliance or other legitimate business purposes.
Consent Withdrawal: If you have given consent to specific data processing activities (e.g., receiving promotional emails), you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
International Data Transfers: Dubbix operates globally, and your personal information may be transferred to and processed in countries other than your own. When transferring data internationally, we ensure that appropriate safeguards are in place to protect your personal data, in accordance with applicable data protection laws.
For more details on how Dubbix collects, uses, and protects your data, please refer to our Privacy Policy, which is incorporated into these Terms by reference.
Dubbix offers an Affiliate Program designed to reward individuals and businesses (“Affiliates”) who promote our platform and services. By participating in the Affiliate Program, you agree to the terms and conditions outlined below. These terms govern your participation in the program and set the expectations for both parties.
Application Process: To become an Affiliate, you must submit an application through the Affiliate Program portal. Dubbix reserves the right to accept or reject any Affiliate application at its discretion without providing a reason for rejection.
Eligibility Requirements: Affiliates must be at least 18 years old and possess the legal capacity to enter into a binding agreement. Affiliates must also comply with all local, national, and international laws, including those governing online advertising and promotional practices.
Prohibited Participants: Dubbix may reject or remove from the program any Affiliate who engages in illegal, deceptive, or harmful practices, including but not limited to spamming, fraud, or violation of intellectual property rights.
Promotion of Dubbix: As an Affiliate, you agree to promote Dubbix’s platform and services truthfully and accurately. Your promotional activities should not misrepresent Dubbix or its features, pricing, or terms of service.
Compliance with Advertising Laws: Affiliates must comply with all applicable advertising, marketing, and privacy laws and regulations, including the Federal Trade Commission (FTC) guidelines for endorsements. Affiliates must clearly disclose their relationship with Dubbix in any promotions, such as by stating that you may receive commissions for referrals.
Use of Marketing Materials: Dubbix may provide marketing materials, including banners, logos, and text links, to be used by Affiliates. You may not modify these materials without prior written approval. Any use of unauthorized materials or modifications may result in the termination of your Affiliate status.
Prohibited Activities: Affiliates are prohibited from using unethical or misleading practices for generating referrals, including but not limited to:
Referral Fees: Affiliates are eligible to earn commissions based on the successful referrals they generate through their unique affiliate link. The specific commission structure, including the percentage of revenue shared or a fixed amount per referral, will be detailed in the Affiliate Program documentation.
Qualifying Transactions: Commissions are earned on qualifying transactions, which are defined as purchases or subscriptions made by users who click on your affiliate link and complete the payment process within a specified timeframe (e.g., 30 days). Dubbix reserves the right to change the definition of qualifying transactions at any time.
Exclusions: Transactions that are refunded, canceled, or determined to be fraudulent will not qualify for commissions. Dubbix may also exclude purchases made by customers who violate the platform’s Terms or who are affiliates themselves.
Payment of Commissions: Payments are typically made monthly, provided that the Affiliate has reached the minimum payout threshold specified in the Affiliate Program documentation. Payments will be made via the method chosen by the Affiliate during registration (e.g., PayPal, bank transfer).
Account Access: Affiliates will be provided with access to a dashboard where they can track their referrals, commissions, and payouts. It is the Affiliate’s responsibility to maintain the confidentiality of their account login details and ensure the accuracy of their account information.
Account Termination: Affiliates may terminate their participation in the Affiliate Program at any time by providing written notice to Dubbix. Dubbix also reserves the right to terminate an Affiliate’s account for any reason, including but not limited to violation of these Terms, unethical promotional practices, or inactivity over a prolonged period.
Effect of Termination: Upon termination, the Affiliate will no longer have access to the dashboard, and all outstanding commissions may be forfeited if they do not meet the minimum payout threshold at the time of termination. Any remaining marketing materials must be removed from the Affiliate’s website or other promotional platforms.
Use of Dubbix Intellectual Property: As part of the Affiliate Program, Dubbix grants you a limited, non-exclusive, revocable license to use its trademarks, logos, and marketing materials for the sole purpose of promoting the platform. This license is strictly limited to the Affiliate Program and does not transfer any ownership rights.
Restrictions: You may not use Dubbix’s intellectual property in any way that suggests sponsorship or endorsement outside of the Affiliate Program. You also may not register any domain names, social media handles, or other online identifiers that include Dubbix’s trademarks or closely resemble them.
Termination of IP Rights: Upon termination of your participation in the Affiliate Program, your rights to use Dubbix’s intellectual property will immediately cease, and you must remove all related materials from your marketing channels.
Tax Responsibility: Affiliates are responsible for reporting and paying any applicable taxes on the commissions they receive, based on their local tax laws. Dubbix will not withhold taxes unless required to do so by law.
Legal Compliance: Affiliates must comply with all applicable laws, including tax regulations, consumer protection laws, and any other laws related to affiliate marketing. Dubbix assumes no responsibility for the legal compliance of its Affiliates.
Changes to Terms: Dubbix reserves the right to modify or update the terms of the Affiliate Program at any time. Affiliates will be notified of significant changes via email or through the Affiliate dashboard. Continued participation in the Affiliate Program after changes are made constitutes your acceptance of the updated terms.
Program Termination: Dubbix reserves the right to terminate the Affiliate Program at any time. In such an event, Affiliates will be notified, and all outstanding commissions will be paid in accordance with the existing terms, subject to any minimum payout thresholds.
No Liability for Earnings: Dubbix does not guarantee any level of success or earnings for Affiliates. Commissions are based on actual qualifying transactions, and Affiliates are responsible for their own marketing efforts.
Indemnification: Affiliates agree to indemnify and hold Dubbix harmless from any claims, damages, or liabilities arising out of their participation in the Affiliate Program, including any breach of these Terms, misuse of Dubbix’s intellectual property, or violation of applicable laws.
Affiliates may contact Dubbix’s support team for questions or assistance related to their participation in the program. Dubbix will provide reasonable support to help Affiliates maximize their success in the program.
Here’s a formatted version of the Pricing and Payment, Disclaimers and Limitations of Liability, and Content Review and Rejection sections you provided:
This section outlines the pricing structure and payment terms for the services provided by Dubbix. By using the platform, you agree to the following terms regarding service fees, billing, payment methods, and refund policies.
Service Fees: Dubbix offers various services, including text-to-speech conversion, speech cloning, voice transformation, and video dubbing. Pricing varies based on the type of service, file length, language options, and additional features (e.g., accent modification or emotion control). Pricing details are available on the platform.
Subscription Plans: Dubbix may offer subscription plans for ongoing access to services. Each plan will have a different pricing structure based on services included, usage limits, and billing cycle (monthly, quarterly, or annually).
Pay-Per-Use: Dubbix also offers a pay-per-use option for users who prefer to purchase services on a one-time basis. Pricing for individual transactions will be clearly displayed before confirming the purchase.
Accepted Payment Methods: Dubbix accepts payments via major credit cards, debit cards, PayPal, and direct bank transfers. Accurate billing information must be provided, and sufficient funds or credit must be available.
Authorization of Charges: By submitting payment information, you authorize Dubbix or its payment processors to charge applicable fees, including any additional charges arising from currency conversion fees, taxes, or other fees.
Billing Cycle: For subscription plans, billing occurs at the start of the selected billing cycle and continues on a recurring basis unless canceled. Pay-per-use services are billed immediately upon purchase.
Eligibility for Refunds: Refunds may be granted in certain cases, such as technical issues or content rejections. Eligibility for refunds will be determined at Dubbix’s discretion.
Non-Refundable Services: Services such as completed voice transformations or processed files may be non-refundable once rendered. Users will be notified prior to purchase if a service qualifies for a refund.
Subscription Cancellations: Users may cancel subscriptions at any time. Cancellations take effect at the end of the current billing cycle, but prorated refunds will not be provided unless specified in the plan.
Notice of Price Changes: Dubbix may modify pricing at any time. If subscription prices change, users will be notified in advance, and the new pricing will take effect at the start of the next billing cycle.
Promotional Pricing: Promotional pricing or discounts may be offered occasionally. These are subject to specific terms and may not apply retroactively unless explicitly stated.
Sales Tax: Pricing may not include taxes like VAT or sales tax, depending on your location. Any applicable taxes will be added at checkout.
Currency Conversion Fees: Users may incur currency conversion fees imposed by their payment provider if paying in a different currency. These fees are not the responsibility of Dubbix.
Payment Failures: If payment is unsuccessful due to issues like insufficient funds or expired payment methods, users will be notified and must update their information to avoid service interruptions.
Late Fees: Dubbix may charge late fees for failed payments, and continued non-payment could result in the suspension or termination of your account.
Disputed Payments: If a billing error is suspected, users must contact Dubbix’s support within 30 days to dispute the charge.
Chargebacks: Filing a chargeback without resolving the issue with Dubbix may result in the suspension of the account, and Dubbix reserves the right to dispute chargebacks.
Subscription Termination: Unpaid fees or charges incurred prior to account termination are still due. Dubbix may pursue legal action to recover outstanding amounts.
Surviving Obligations: Any payment obligations survive the termination of your account. Dubbix may withhold services or data until all outstanding payments are settled.
This section outlines important disclaimers and limitations on Dubbix’s liability regarding the use of its services. By using the platform, you acknowledge and agree to these terms.
“As-Is” Basis: Dubbix provides services “as-is” and “as-available.” We do not guarantee the platform or services will be error-free or uninterrupted. Dubbix disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
No Warranty on Outcomes: Dubbix does not guarantee the accuracy, reliability, or quality of any content processed by the platform. Results may vary depending on the quality and complexity of the original content.
No Guarantee of Availability: Dubbix makes no guarantees regarding the availability or error-free operation of the platform. Downtime for maintenance or technical issues may occur.
Disclaimer for External Content: Dubbix is not responsible for any content created or modified outside of the platform. Users are responsible for ensuring compliance with applicable laws.
Exclusion of Consequential Damages: Dubbix and its affiliates are not liable for indirect, incidental, or consequential damages such as lost profits or business opportunities. Liability is limited to USD $50 for users who have not made payments during the relevant period.
User Responsibility for Content: Dubbix is not liable for ownership issues or legal claims arising from content uploaded by users. Users are responsible for ensuring they have the necessary rights to use and process the content.
Copyrighted or Restricted Content: Dubbix is not responsible for processing content that infringes on copyright, trademark, or other intellectual property rights. Users must ensure compliance with all laws when uploading content.
Content Accuracy and Reliability: Dubbix does not guarantee error-free or perfectly accurate content processing. Users should verify final output before public or commercial use.
User Conduct: Dubbix disclaims liability for any actions taken based on processed content, including marketing or business decisions.
Third-Party Integrations: Dubbix is not responsible for third-party services linked to or integrated into the platform.
External Websites and Content: Dubbix does not endorse or assume responsibility for external websites or third-party content. Use of third-party content is at your own risk.
Users agree to indemnify and hold Dubbix harmless from any claims, losses, liabilities, or expenses arising from:
Jurisdictional Limitations: Some jurisdictions may not allow the exclusion of certain warranties or the limitation of liability for consequential damages. In such cases, Dubbix’s liability will be limited as much as the law allows.
Consumer Rights: Nothing in these Terms limits consumer statutory rights regarding service quality.
Force Majeure: Dubbix will not be liable for delays or failure to perform due to circumstances beyond its control, including natural disasters, wars, pandemics, and government actions.
Dubbix is committed to maintaining a high standard of service and compliance with legal and ethical guidelines. This section outlines how Dubbix handles content review and rejection.
Automated and Manual Review: Dubbix uses automated and manual review systems to ensure user-uploaded content complies with policies.
Compliance with Policies: All content uploaded must comply with Dubbix’s Terms and content policies, including restrictions on copyrighted, illegal, or inappropriate content.
No Obligation to Monitor: While Dubbix reserves the right to review content, we are not obligated to monitor all user-generated content. Responsibility for content compliance rests with the user.
Dubbix may reject or remove content for the following reasons:
User Notification: Users will be notified of rejection via email or within the platform, including reasons for rejection.
Request for Revisions: Users may be asked to revise content and resubmit it for processing.
Appealing a Rejection: If content is rejected in error, users may appeal by contacting Dubbix’s support team, providing an explanation and supporting details.
Review of Appeals: Dubbix will review appeals in good faith and may reinstate content where appropriate. The decision on appeals is final.
Account Suspension or Termination: Repeated policy violations may result in account suspension or termination.
Forfeiture of Fees: Fees paid for rejected content may not be refunded.
Content Ownership: Users must ensure they have the necessary rights to upload and process content.
Legal Compliance: Users are responsible for ensuring content complies with applicable laws.
Accurate and Lawful Use: Users must ensure their content is accurate, lawful, and appropriate for processing.
Right to Remove Content: Dubbix may remove any content that violates policies, poses legal risk, or is objectionable.
Right to Report Violations: Dubbix may report illegal activities to law enforcement and cooperate with investigations.
This section outlines the terms under which Dubbix may terminate or suspend your access to the platform and its services. It also addresses your rights and responsibilities if you decide to terminate your account. By using Dubbix, you agree to the following terms regarding the termination of services.
Grounds for Termination
Dubbix reserves the right to terminate or suspend your account and access to the platform at any time, with or without prior notice, for any of the following reasons:
In cases of serious violations, such as illegal activities or conduct that poses a risk to other users or Dubbix, we may suspend or terminate your access to the platform immediately, without prior notice.
Voluntary Account Termination
You may terminate your account at any time by following the account closure process in your account settings or by contacting Dubbix’s support team. Upon termination:
Effect on Subscriptions
Loss of Access: Upon termination of your account, whether initiated by you or Dubbix, you will lose access to all services, data, and content associated with your account. Dubbix is not responsible for retaining any data or content once the account is terminated unless retention is required by law.
Data Deletion: Dubbix will delete all user-uploaded content and personal data associated with the terminated account in accordance with its data retention policy, unless retention is required for legal compliance or legitimate business purposes. It is your responsibility to back up any content or data before terminating your account.
Outstanding Payments: If your account is terminated for any reason, you remain responsible for any outstanding fees or charges incurred prior to termination. Dubbix reserves the right to pursue legal action or collections to recover any unpaid amounts.
Account Suspension: If your account is suspended due to a violation of these Terms, you may not be able to access the platform or use its services until the issue is resolved to Dubbix’s satisfaction. In certain cases, you may be permitted to appeal the suspension by contacting support and providing evidence to address the violation.
Permanent Termination: In cases of repeated or severe violations, Dubbix may permanently terminate your account. Once permanently terminated, you will no longer have access to the platform, and any future attempts to create a new account may be denied.
Forfeiture of Fees: If your account is terminated due to a violation of these Terms, you will forfeit any fees paid for services that have not been fully used. Dubbix is not obligated to issue refunds for terminated accounts unless otherwise specified in the refund policy.
Survival of Obligations: Upon termination of your account, certain provisions of these Terms will continue to apply, including but not limited to:
Appeal Process: If your account is suspended or terminated and you believe this action was taken in error, you may contact Dubbix’s support team to request a review. Dubbix will review your request in good faith but is under no obligation to reinstate your account.
Reinstatement Conditions: If your account is reinstated after suspension or termination, you may be subject to additional conditions, such as compliance monitoring, payment of outstanding fees, or restrictions on certain features.
Changes to the Termination Policy: Dubbix reserves the right to modify or update this termination policy at any time. Any significant changes will be communicated to users via email or platform notifications. Continued use of the platform after changes to the termination policy are made constitutes your acceptance of the updated terms.
This section outlines the process for resolving any disputes, claims, or disagreements arising out of or relating to your use of Dubbix’s services or these Terms. By using the platform, you agree to resolve disputes in accordance with the following procedures, including the requirement for binding arbitration where applicable.
Initial Attempt to Resolve: In the event of any dispute, claim, or disagreement between you and Dubbix, both parties agree to first attempt to resolve the issue informally. You must contact Dubbix’s support team at [email protected] and provide a detailed description of the dispute, including any relevant documentation. Dubbix will work in good faith to address the issue and respond to you within a reasonable timeframe.
Good Faith Negotiation: Both parties agree to engage in good faith negotiations for at least 30 days from the date of the initial notice before pursuing any formal legal action, including arbitration or litigation.
Agreement to Arbitrate: If the dispute cannot be resolved informally, you and Dubbix agree to resolve any claim, dispute, or controversy (excluding claims for injunctive or other equitable relief) arising out of or relating to these Terms, the platform, or services provided by Dubbix, through binding arbitration. Arbitration is a more informal way of resolving disputes than going to court and involves a neutral arbitrator instead of a judge or jury.
Scope of Arbitration: The arbitration will cover all claims arising out of these Terms, including claims related to breach of contract, torts, consumer protection, fraud, or any other legal theory, unless otherwise prohibited by law.
Arbitration Rules: For all users, disputes will be subject to the jurisdiction and arbitration rules of the Dubai Courts.
Arbitrator’s Authority: The arbitrator will have the authority to resolve all disputes between the parties, including determining the scope and enforceability of this arbitration agreement. The arbitrator will have the power to award damages and any other relief that a court could grant. The decision of the arbitrator will be final and binding on both parties.
Costs and Fees: Each party will bear its own costs and attorneys’ fees for the arbitration, unless otherwise provided by the arbitrator or required by law. Dubbix may cover the costs of arbitration for non-frivolous claims filed by individual consumers.
Waiver of Class Action Rights: You agree that any arbitration or legal action under these Terms will be conducted on an individual basis. You waive the right to participate in any class action, class arbitration, or representative action against Dubbix. All disputes must be resolved individually, and claims by multiple users cannot be consolidated or joined into a single arbitration or lawsuit.
No Representative Claims: Claims brought under these Terms may not be litigated or arbitrated on a class or representative basis, and claims of more than one individual cannot be combined or consolidated into a single proceeding.
Injunctive Relief: Notwithstanding the arbitration agreement, both parties retain the right to seek injunctive or equitable relief in a court of competent jurisdiction within the Dubai Courts or other relevant jurisdiction, as applicable, to prevent or stop actual or threatened infringement, misappropriation, or violation of intellectual property rights or to prevent irreparable harm.
Small Claims Court: Either party may bring a claim in small claims court for disputes or claims within the jurisdictional limits of small claims court, provided the claim remains on an individual basis.
Governing Law: These Terms and any disputes arising out of or related to these Terms or Dubbix’s services will be governed by and construed in accordance with the laws of the Dubai Courts, without regard to conflict of law principles.
Jurisdiction for Legal Actions: In the event that the arbitration agreement is found not to apply to you or your claim, or in the event of any claim
for injunctive or equitable relief, you agree that any legal action will be brought exclusively in the courts located in the jurisdiction where Dubbix is headquartered. You consent to the personal jurisdiction of such courts for the purpose of litigating any such claims.
Time Limit for Filing Claims within Six Months: You agree that any claim or cause of action arising out of or related to your use of Dubbix’s services or these Terms must be filed within six months after such claim or cause of action arose. Any claims filed after this period will be barred and permanently waived unless prohibited by law.
Right to Modify: Dubbix reserves the right to modify this dispute resolution section at any time. However, changes will not apply to any dispute for which a formal proceeding has been initiated prior to the date the changes are published.
Notice of Changes: If Dubbix makes any changes to the dispute resolution section, you will be notified by email or through a notice on the platform. If you do not agree to the modified terms, you may opt out by discontinuing your use of the platform and terminating your account within 30 days of receiving the notice.
Modifications: Dubbix may, at its sole discretion, amend or update these Terms from time to time. Amendments may be made to address operational needs, legal requirements, regulatory changes, or improvements to the platform’s functionality or user experience.
Material Changes: If significant changes are made to the Terms, such as those affecting user rights, obligations, or service fees, we will notify you as outlined below. Changes that are procedural, administrative, or do not materially affect the user experience may be made without prior notice.
Notification of Changes: In the event of material changes to these Terms, Dubbix will notify users in one or more of the following ways:
Effective Date of Changes: Any changes to the Terms will become effective on the date specified in the notice. In most cases, changes will take effect at least 30 days after the notice is issued, giving users time to review the modifications and take any necessary actions.
Continued Use: Your continued use of Dubbix’s services after any amendments to the Terms signifies your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the platform and terminate your account before the changes take effect.
Opt-Out Option: If you wish to opt out of the updated Terms, you may do so by ceasing to use Dubbix’s services and closing your account. However, opting out does not affect any obligations or liabilities that were incurred under the previous version of the Terms prior to your opt-out.
User Responsibility: It is your responsibility to periodically review these Terms to ensure that you are aware of any modifications. By continuing to use Dubbix after changes are made, you agree to be bound by the updated Terms, even if you have not actively reviewed them.
Access to Previous Versions: Dubbix may retain previous versions of the Terms for reference. If required, you may request access to the archived versions by contacting our support team.
Retroactive Amendments: Dubbix will not apply changes retroactively unless required by law or specifically stated. The updated Terms will only apply to future interactions, activities, and transactions with the platform.
Exceptions to Amendments: In certain cases, Dubbix may provide specific terms that apply to individual users or services. If such terms are provided, they will take precedence over any conflicting provisions in these Terms, but only to the extent of the conflict.
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